Crisp
Crisp is a customer care platform that offers a chat widget, chatbot, CRM, shared inbox, ticketing system, campaigns, knowledge base, status page, applications, integrations, help center, and videos to assist organizations increase customer engagement and service. With the help of its in-house MagicReply AI model, humans and artificial intelligence can collaborate to give customers customized responses. In order to improve customer service, it supports a variety of languages and channels, provides automated summarization, and provides audio-to-text transcription.